Your satisfaction is our number one priority! We accept returns within 60 days of delivery to receive a refund or exchange. A return shipping label will be provided. After 60 days, the product is no longer refundable or exchangeable. To begin the return process, please contact Client Services at (385) 429-6600 or email at email@example.com. In order to prepare and ship your return, place your item in a sturdy box and include packing bubbles or newspaper to secure the product. Attach your return label (if applicable) to the package. Damaged items are not eligible for refunds or exchanges. Ship returns to Borboleta Beauty, 201 S Main Street #2300, Salt Lake City, UT 84111.